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James Grove
10-16-2001, 11:00 PM
If you are planning to subscribe to Baseball Mogul Online and you would like to pay by check, you can find the Check Submission form here:

http://www.sportsmogul.com/checkform.htm

Please print this form out, fill in the required information, and enclose it with your check or money order.

Please get your check in the mail ASAP to ensure that you can continue playing. Checks postmarked after October 22 cannot be guaranteed to receive the Beta Tester discount.

As always, you can pay by credit card by indicating that in the billing information section of your account information.

Thank you,
James Grove

BBM
10-17-2001, 05:32 PM
Do we have to put in both First and Last name?

James Grove
10-17-2001, 05:36 PM
Yes, we need your first and last name. Unless you are somebody like Sting or Kojak who only has one name. ;)

-James

BBM
10-17-2001, 05:39 PM
Why do you guys need our names?
And Do we still have a chance to have the price of beta testers if the money or check came in late?
If we don't will you guys send us back the money or check?

James Grove
10-17-2001, 08:47 PM
BBM -

We need our user names for several reasons:

1.) Buying a subscription is a financial transaction. We need to know who we are doing business with in order to prevent fraud.
2.) We need to know who are users are. If we have a question about your account, or if somebody should contact us asking for help about a user account, we need to know who the rightful owner is.

It is part of our privacy policy that we are not going to sell your personal information to others. We are all big privacy advocates here.

As for the Beta discount, we'll try to do the right thing for our customers. If the check is postmarked by Sunday, we will definitely give you the Beta discount, even if we receive it after the launch date. If the check is postmarked Monday or later we'll probably give the discount to you. But if the check isn't postmarked for a month you are unlikely to get the discount. Get the idea?

But we will always contact you to let you know about the problem before we charge you. That way you will have the option of asking us to return the check, or agreeing to make up the difference.

We want our customers to be satisfied. And that only happens if we try to do the right thing.

-James