View Full Version : I'm having trouble logging onto sportsmogul.com site?
dreifort2
01-23-2006, 11:02 PM
I log in, see list of lgs I'm in, then I keep getting prompted to log back in? my monthly payment went thru ok first of Jan?
anyone know why this is happening? (and yes, cookies are allowed for this site on my computer).
robinhoodnik
01-24-2006, 12:31 AM
Happening to me too while using IE. Switched over to my Firefox backup and no problem. I have it set to remember the password for this site and it's only used it once. IE seems to be having issues lately, Boom Boom I think also mentioned it. I've been having IE problems with this site for a few weeks now.
boomboom
01-24-2006, 03:08 AM
Happening to me too while using IE. Switched over to my Firefox backup and no problem. I have it set to remember the password for this site and it's only used it once. IE seems to be having issues lately, Boom Boom I think also mentioned it. I've been having IE problems with this site for a few weeks now.
yup, firefox works like a charm.....also try netscape....also might be an eaiser fix might be deleting cookies and temp files...thou I am doubtfull that will help...
boomboom
01-24-2006, 03:10 AM
****, i am having the same problems with MSN Explorer....I will try Fire Fox to see if there is a change...
Clay Dreslough
01-24-2006, 03:31 AM
We're seeing that IE is keeping around some old cookies that are causing problems.
You can fixed this by clearing cookies (this is not the same as turning them off -- this just erases any cookies currently on your computer):
Microsoft IE:
1. From the 'Tools', choose ‘Internet Options’
2. Click the 'General' tab.
3. Click the 'Delete Cookies' button.
boomboom
01-24-2006, 03:40 AM
Fire fox works just fine.....i suggest moving over to that browser....
www.mozilla.com
Clay Dreslough
01-24-2006, 03:48 AM
This link should also clear the old Mogul cookies:
http://bmo.sportsmogul.com/login.pl?logout=YES
cartman00000001
02-05-2006, 12:32 AM
I'm having that same problem. I deleted the cookies, but still no.
cartman00000001
02-05-2006, 12:38 AM
Mozilla doesn't work either.
boomboom
02-05-2006, 03:32 PM
first off, you are able to get in?
Delete Temp internet files, offline content too...
cartman00000001
02-05-2006, 05:32 PM
first off, you are able to get in?
Delete Temp internet files, offline content too...
I did do all that. It is up now, so that's a good thing. It wasn't just me, others in my league had problems.
khkoenig
02-07-2006, 08:45 PM
I first saw this happen when I went on vacation last week, and tried using the hotel's internet PC's. Same behavior as described above. I never did past that point.
Today, I was at my local library and decided to try to log in, getting the same thing. I don't know how the library PC's are configured, but I suspect they are running a virtual windows session. After I log out of IE, the PC 'reboots' virtually, clearing everything. The IE Internet Options is also locked down. I suspect the IE security levels are jacked way up, and wouldn't be surprised if it was set up to not write cookies.
Now, I've used my library to connect to Sportsmogul in the past, so there is definitely something new happening here. I suspect in the past BBMO wrote the cookie, but allowed access to each league without rechecking the cookie. Now, I'm guessing they are re-reading the cookie after authentication, and since the cookie isn't there, goes back to force authentication.
Clay, does this make sense? I'm guessing you could recreate the problem by maxing the Internet security options and preventing cookies from being written.
rollsroyce11991
02-27-2006, 07:41 PM
This exact thing happened to me, but randomly after a hour worked again... :confused:
ajwilly2
02-27-2006, 08:12 PM
I have this problem everyday. All i do is login, then go to another website. I look at the other website for like 5 seconds, then go back to mogul and get in. However, i have not been able to get on for 3 hours today. What am i supposed to do. Cookies, offline content, everything is gone. I don't want to download another explorer. I shouldn't have to. if someone knows how to get this website to work for me please let me know.
ajwilly2
02-27-2006, 10:00 PM
i downloaded firefox and its working now.
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